There are a number of options available for learning how to administer the DOCOVA environment, or for getting support with an issue.
The first step is to review the Administration Quick Start Guide
You can also login to the support site and review the videos in DOCOVA University, the Tech Notes in the Customer area or the content in the Documentation section.
If you need direct support, contact our support team.
Administering a DOCOVA environment is fairly straight forward, provided you have an understanding of how all the pieces fit together. We highly recommend that all DOCOVA Administrators participate in one of our Administration Training programs. These sessions are available via web meetings, and can use your system as the ‘whiteboard’ so that you are learning about your system, not a simulated environment. For more information on Admin Training, please contact us.